6400 Brooktree Court, Suite 320, Wexford, PA 15090 412-419-3490 Fax: 1-888-974-5972

We'd love to hear from you.

Reaching out by phone or email is the simplest first step on your journey toward healing and growth. We’ll take it from there.

Send us a message

Fill out the form below and we’ll be in touch shortly. We respond to all inquiries within one to two business days, Monday through Friday. Messages received on weekends, holidays, or late Friday will be answered the following business week. There’s no pressure to commit to anything — this is just the beginning of a conversation.

By submitting, you agree to be contacted by Clarity Psychological Services about your inquiry. Your information is kept confidential and never shared.

Prefer to call or email?

We are real people on the other end of the line. Our intake coordinator is the easiest place to start — she'll listen, answer your questions, and help you take the next step.

Call Us
Monday–Friday, 8:00 AM – 6:00 PM
Email Us
We respond within one to two business days, Mon–Fri
Fax
1-888-974-5972
Visit Us
6400 Brooktree Court, Suite 320
Wexford, PA 15090
Serving the North Hills area, including Wexford, Butler, Beaver, Gibsonia, Ross, Warrendale, Cranberry, Pine-Richland, McCandless, Mars, Allison Park, Franklin Park, Hampton, and Pittsburgh.
Your privacy matters. Your information is kept confidential and handled with care. This form is for general inquiries only — please do not include sensitive clinical details in your message.

From inquiry to first session

Here's exactly what to expect after you reach out.

01

You reach out

Submit the form, send an email, or give us a call. Whichever feels best for you.

02

We connect briefly

Our intake coordinator returns your message within one to two business days, Monday through Friday. Messages received on weekends, holidays, or late Friday will be answered the following business week. We’ll have a short conversation about what’s bringing you here and answer any questions about cost, insurance, or scheduling.

03

Complete your forms

Once your appointment is scheduled, you’ll receive an email from SimplePractice with a link to your personal client portal. If you don’t see it within a few minutes, please check your spam or junk folder. All intake forms must be completed online prior to your session — you will not be able to be seen if forms are not completed beforehand. If you need to access your portal again, you can sign in any time below.

Client Portal Login
04

You meet your clinician

We match you with the clinician we believe is the best fit. Your first session is an intake — getting to know each other, clarifying what you’re hoping for, and beginning the work.

What you can do in your portal

Once you’re set up in SimplePractice, your secure portal lets you handle most things yourself — any time, day or night.

Billing & payments

View, download, and print your invoices and statements, make secure payments, and add, update, or remove the card on file — all under the Billing tab.

Appointments

Request, reschedule, or cancel appointments, and keep track of your upcoming sessions.

Documents & messages

Complete, update, and securely e-sign your intake forms and practice documents, and view any secure messages from your clinician.

A couple of quick tips. To view or download statements and superbills, sign in through a web browser on your phone or computer — these documents aren’t available in the SimplePractice mobile app. To update your insurance information, please contact our office and we’ll send you a quick form to complete.
Client Portal Login

Before you reach out

How soon can I get an appointment?
Most clients are seen within one to two weeks. If your preferred clinician has a waitlist, we'll suggest someone with a similar approach while you wait.
What if I'm not sure which therapist is right for me?
That's completely normal. Our intake coordinator and Dr. Chen review every new client and recommend the clinician we think will serve you best. And if it's not the right fit after a session or two, we'll help you switch.
Is therapy confidential?
Yes, in accordance with HIPAA and Pennsylvania law. There are a few legally required exceptions — imminent danger to yourself or others, abuse of a child or vulnerable adult, and court orders — which we'll review together in your first session.
Do I have to want Christian counseling?
Not at all. Faith integration is available for clients who want it and never introduced for those who don't. Many of our clients receive entirely secular care.
Can I switch therapists if it's not a good fit?
Yes, absolutely. Fit matters more than almost anything else in therapy. If something isn't working, just tell us — we'll help you transition without awkwardness.
Do you offer online therapy?
Many of our clinicians offer secure, HIPAA-compliant video sessions for Pennsylvania residents. Ask about telehealth availability when you schedule.

If you are in immediate danger, please don't wait for us.

This contact form is not monitored 24/7. If you are experiencing a mental health emergency, please use one of the resources below or go to your nearest emergency room.

Suicide & Crisis Lifeline
988
Crisis Text Line
Text HOME to 741741
Emergency
911